THE USER
JOURNEY
Users do not need to scan a QR code.
They tap NFC at a media location to open the Mini App and continue interacting.
FM Mini App turns elevator media from a touchpoint into a trigger for user action.

advertisement



interact

gifts/samples
The journey shown to customers in the Mini App
What can brands learn?
The value of the Mini App model is moving beyond reports that show “the ad was played” to also observing that “consumers saw it, and some of them took action”.
Depending on campaign settings, brands can observe and record additional interaction signals instead of stopping at reach.
Touchpoints
The number of NFC interactions recorded.
Interaction sources
Which campaign, media location or group of locations generated interactions within the configured scope.
Actions after tapping
Whether users visited, joined, selected an offer or completed an action.
Offer and gift status
Benefit claims, reservations, confirmations and other program statuses can be managed under campaign rules.
Data for optimization
Aggregated interaction signals help brands assess content, media locations, calls to action and campaign structure.

A report of aggregated interaction signals for the brand
FOCUS MEDIA
AND THE BRAND
ROLES
- Provides the Mini App platform and NFC connection.
- Sets up interaction flows and manages campaigns on the system.
- Records interaction data within the system’s scope.
- Reviews important campaign changes.
- Takes responsibility for campaign products, gifts, vouchers or samples.
- Fulfills the physical benefits promised to consumers.
- Receives admin access to its campaign scope, including gift details and quantities, subject to Focus Media’s review process.
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